Tech
OpenAI COO says ‘we have not yet really seen AI penetrate enterprise business processes’
Earlier this month, OpenAI launched a new platform called OpenAI Frontier for enterprises to build and manage agents, but OpenAI COO Brad Lightcap said that businesses haven’t yet seen AI adoption at scale.
“One of the interesting things and some of the inspiration for the work we’ve been doing lately around OpenAI Frontier is we have not yet really seen enterprise AI penetrate enterprise business process,” the AI exec said on the sidelines of the India AI Impact Summit held last week in New Delhi.
“You’ve got really powerful AI systems that any person can use in their individual capacity. And enterprises are these highly complex organizations with a lot of people, teams, all having to work together, a lot of context. There are very complex goals that have to be achieved using a lot of different systems and tools.”
There is a lot of talk around AI agents taking over business processes and claiming that “SaaS is dead.” While these predictions have moved SaaS stocks at times, they haven’t really come true. In fact, Lightcap said OpenAI was a massive Slack user last year, indicating how much AI firms are still reliant on traditional enterprise software.
In January, OpenAI CFO Sarah Friar posted that the company’s revenue is on the rise, with the startup ending 2025 with over $20 billion in annualized revenue. Lightcap said that demand is strong, without sharing any numbers.
“We almost always find ourselves having to manage too much demand. We are still an organization that is growing, and so there is this global demand factor that we would love to be able to meet, and we are working as best as we can to be able to meet,” Lightcap said.
At the same time, OpenAI is thinking about how to quantify success in the enterprise. Lightcap said that OpenAI will try to measure Frontier’s impact based on “business outcomes, not on seat licenses.” (The company hasn’t yet shared pricing for Frontier.)
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“Frontier is a way for us to experiment iteratively with how to actually bring AI into the really messy and complex areas of businesses that I think if we get that right, we’re going to learn a lot about both businesses and also AI systems,” Lightcap noted.
Days after TechCrunch’s conversation, OpenAI partnered with consultancies like Boston Consulting Group (BCG), McKinsey, Accenture, and Capgemini to deploy its technology in an enterprise push. Even rival Anthropic launched plug-ins for finance, engineering, and design for enterprises to build agents based on Claude.
Meanwhile, the company doesn’t have a clear path of integrating recently acquired open source tool OpenClaw, but Lightcap said that it gives OpenAI “a glimpse into the future” where agents can do “almost anything you want them to be able to do on a computer.”
In keeping with the India AI summit, OpenAI has made a number of recent announcements around its business in the world’s largest market. The company said India was the second biggest user base of ChatGPT outside the U.S., with more than 100 million weekly users. Lightcap said that voice as a modality is picking up in India and enabling OpenAI to reach more people.
“Voice is so important here. And voice models now feel good enough and also good enough to run in low-latency and low-bandwidth environments, where you really can start to enable access to technology for a group of people who maybe were more disenfranchised than not,” Lightcap said.
The company also signed an enterprise contract for the usage of its tools and to deploy compute. Lightcap noted India is fourth in terms of enterprise seats in Asia, which is low for a populous country, and OpenAI has a lot of scope to expand there.
The AI company is also set to open two new offices in India in Mumbai and Bengaluru. However, these are likely to be sales and go-to-market offices. When I asked Lightcap if these offices would include technical talent, he said, “Never say never.”
There is also a fear of job impact, especially in countries like India, where the IT services and BPO (business process outsourcing) industry is prominent, as AI tools automate some of the tasks. In the past few weeks, Indian IT company stocks have dipped as the market is taking into account the fact that areas like coding might require fewer humans. Lightcap said that the company is being “grounded” in what it has observed in terms of jobs market.
“Our view is that over time, jobs will change. I think we don’t yet know where, how, or what, but it seems inevitable that work will look different in the future than it looks today. And that’s natural, that’s part of the business cycle. It’s part of the global and dynamic economy that we live in. And so I think what we have to do is be able to obviously have empathy for where jobs are changing at a high rate,” he noted.
Tech
Exclusive: Google deepens Thinking Machines Lab ties with new multi-billion-dollar deal
Former OpenAI executive Mira Murati’s startup, Thinking Machines Lab, has signed a new multi-billion-dollar agreement to expand its use of Google Cloud’s AI infrastructure, including systems powered by Nvidia’s latest GPUs, TechCrunch has exclusively learned.
The deal is valued in the single-digit billions, according to a source familiar with the matter, and includes access to Google’s latest AI systems built atop Nvidia’s new GB300 chips, alongside infrastructure services to support model training and deployment.
Google has been actively striking a number of cloud deals with AI developers as it aims to wrap together its AI computing offerings with other cloud services like storage, a Kubernetes engine, and Spanner, its database product. Earlier this month, Anthropic signed an agreement with Google and Broadcom for multiple gigawatts of tensor processing unit (TPUs) capacity (these are Google’s custom-designed AI chips for machine learning workloads).
But the competition is fierce. Just this week, Anthropic also signed a new agreement with Amazon to secure up to 5 gigawatts of capacity for training and deploying Claude.
Earlier this year, Thinking Machines partnered with Nvidia in a deal that included an investment from the chipmaker. But this is the first time the lab has struck a deal with a cloud services provider. The deal is not exclusive, so Thinking Machines may use multiple cloud providers over time, but it’s still a sign that Google is looking to lock in fast-growing frontier labs early.
Murati left her job as OpenAI’s chief technologist and founded Thinking Machines in February 2025. The company, which soon afterwards raised a $2 billion seed round at a $12 billion valuation, has remained highly secretive, but launched its first product in October. Dubbed Tinker, it’s a tool that automates the creation of custom frontier AI models.
Wednesday’s deal provided some insight into what Thinking Machines is developing. In a press release, Google noted that it can support the startup’s reinforcement learning workloads, which Tinker’s architecture relies on. Reinforcement learning is a training approach that has underpinned recent breakthroughs at labs, including DeepMind and OpenAI, and the scale of the Google Cloud deal reflects how computationally expensive that work can get.
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Thinking Machines is among the first Google Cloud customers to access its GB300-powered systems, which offer a 2X improvement in training and serving speed compared to prior-generation GPUs, per Google.
“Google Cloud got us running at record speed with the reliability we demand,” Myle Ott, a founding researcher at Thinking Machines, said in a statement.
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Tech
The most interesting startups showcased at Google Cloud Next 2026
Google Cloud Next is taking place this week in Las Vegas, and one clear message has emerged: Google wants AI startups on its cloud. To that end, it made several startup-related announcements.
The most significant is that the tech giant has earmarked a new $750 million budget to help its Cloud partners sell more AI agents to enterprises. This funding is available to partners ranging from startups to the big consulting firms. It can be used for costs like Gemini proof-of-concept projects, Google forward-deployed engineers, cloud credits, and deployment rebates.
Google also highlighted a long list of startups that are using Google Cloud, either newly signed or expanding their footprint. Among them are a few standout names:
Lovable is expanding its use of Google Cloud by launching a new coding agent through Google’s enterprise app marketplace. Lovable is the fast-growing vibe coding startup and was on a $400 million ARR track as of February, it said.
Notion, Silicon Valley’s favorite AI-infused document productivity app, most recently valued at about $11 billion, is using Gemini models to power its text and image generation features.
Gamma, an AI-powered PowerPoint killer recently valued at a $2.1 billion valuation, is using Google’s state-of-the-art image model Nano Banana 2 and other Google Cloud features.
Inferact, the commercial inference startup from the creators of the popular open-source project vLLM, is accessing Nvidia’s GPUs through Google Cloud, in addition to using the tech giant’s AI stack.
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ComfyUI, the popular open-source tool for creating AI-generated images and multimedia, also offers access to Nano Banana 2 and is using other Cloud features.
Other startups that received the Google Cloud shout-out this year include:
ChorusView, which makes AI-powered smart tags that track the condition and movement of goods in real time.
Emergent AI, a vibe coding platform.
ExaCare AI, which makes AI software for post-acute medical care facilities.
Insilica, which creates AI-generated regulatory-compliant chemical safety reports.
Optii, which makes AI-enhanced hotel operations software.
Parallel AI, which builds web search and research APIs built for AI agents.
Proximal Health, which makes AI-powered software that automates the insurance claims adjudication process.
Reducto, which does AI-powered document parsing.
Stord, which handles e-commerce fulfillment and parcel operations.
Stylitics, which makes AI image generation software for retailers for tasks like outfit styling and product bundles.
Temporal, a developer cloud environment built to prevent failures.
Vapi, which makes dev tools for building conversational voice agents.
Vurvey Labs, which conducts synthetic market research via AI agents.
Wand, an in-game assistant for single-player PC games.
Watershed, which makes software that helps enterprises report on and manage sustainability programs.
ZenBusiness, an all-in-one back-office tool for small businesses that includes an AI chat assistant.
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Tech
Duolingo is now giving free users access to advanced learning content
Duolingo announced on Wednesday that its advanced language learning content is now available for free across nine languages: English, Spanish, French, German, Italian, Portuguese, Japanese, Korean, and Chinese. Users can access this content through the web, iOS, and Android devices.
This advanced content is at the B2 level on the Common European Framework of Reference for Languages (CEFR), which is the international standard for language skills that schools and employers recognize. B2 level content refers to learning materials without translations, complex scenarios, and specialized vocabulary.
The new offering will include features like “Advanced Stories,” which helps with reading comprehension, and DuoRadio, a podcast-like audio experience for listening comprehension.
Now that Duolingo users can tap into this advanced learning content for free, they can level up their skills, whether that’s practicing for job interviews, prepping for studying abroad, or tackling complex news articles, films, and books without relying on translations.
The company says this positions it as the only free app to offer advanced-level learning across these nine languages at no cost. While competitors like Babbel and Busuu offer advanced courses, they typically require paid subscriptions. For instance, Busuu has some CEFR-aligned courses up to the B2 level, but the free version is pretty limited and doesn’t offer lessons like grammar explanations, so users need to pay for full access.
Previously, Duolingo only provided free courses that capped at A2 or B1 levels, mainly focusing on basic communication skills.

The company is positioning this free advanced learning offering as an enticing opportunity for job seekers, framing language learning as a practical pathway to improving employability in an increasingly global workforce.
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This comes at a time when the job market remains highly competitive and overall growth has slowed. Research from the American Council on the Teaching of Foreign Languages shows that learning a second language can raise someone’s employability by as much as 50%.
“Reaching job-ready proficiency in a new language used to be out of reach for most people,” Bozena Pajak, head of learning science at Duolingo, said in a statement. “It took years of expensive classes or immersive experiences that not everyone could access.”
Duolingo’s decision to offer advanced learning for free is also a strategy to increase its free user base. In its Q4 earnings report, the company stated that it has 52.7 million daily active users, demonstrating 30% growth compared to the previous year. This number is higher than its paid subscriber base, which stands at 12.2 million. However, Duolingo’s shares fell after the company projected that the year-over-year bookings growth rate for Q2 2026 is expected to experience a slight decline.
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