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Meta execs let teens use AI chatbots despite safety warnings, released docs allege

Meta leadership knew that the company’s AI companions, referred to as AI characters, could engage in inappropriate and sexual interactions and still launched them without stronger controls, according to new internal documents revealed on Monday (Jan. 28) as part of a lawsuit against the company by the New Mexico attorney general.

The communications, sent between Meta safety teams and platform leadership that didn’t include CEO Mark Zuckerberg, include objections to building companion chatbots that could be used by adults and minors for explicit romantic interactions. Ravi Sinha, head of Meta’s child safety policy, and Meta global safety head Antigone Davis sent messages agreeing that chatbot companions should have safeguards against sexually explicit interactions by users under 18. Other communications allege Zuckerberg rejected recommendations to add parental controls, including the option to turn off genAI features, before the launch of AI companions shortly thereafter.

Meta is facing multiple lawsuits pertaining to its products and their impact on minor users, including a potential landmark jury trial over the allegedly addictive design of sites like Facebook and Instagram. Meta’s competitors, including YouTube, TikTok, and Snapchat, are under tightening legal scrutiny, as well.

The newly released communications were part of court discovery in a case against Meta brought by New Mexico Attorney General Raúl Torrez. Torrez first filed a civil lawsuit against Meta in 2023, alleging the company allowed its platforms to become “marketplaces for predators.” Internal communications between Meta executives were unsealed and released as the case heads to trial next month.

In November, a plaintiff’s brief from a major multidistrict lawsuit filed in the Northern District of California alleged a lenient policy toward users who violated safety rules, including those reported for “trafficking of humans for sex.” Documents also showed that Meta execs allegedly knew of “millions” of adults contacting minors across its sites. “The full record will show that for over a decade, we have listened to parents, researched issues that matter most, and made real changes to protect teens,” a Meta spokesperson told TIME.

“This is yet another example of the New Mexico Attorney General cherry-picking documents to paint a flawed and inaccurate picture,” said Meta spokesperson Andy Stone in response to the new documents.

Meta paused teen use of its chatbots in August, following a report by Reuters that found Meta’s internal AI rules permitted chatbots to engage in conversations that were “sensual” or “romantic” in nature. The company later revised its safety guidelines, barring content that “enables, encourages, or endorses” child sexual abuse, romantic role play when involving minors, and other sensitive topics. Last week, Meta once again locked down AI chatbots for young users as it explored a new version with enhanced parental controls.

Torrez has led other state attorneys general in seeking to take major social media platforms to court over child safety concerns. In 2024, Torrez sued Snapchat, claiming the platform allowed sextortion and grooming of minors to proliferate while still marketing itself as safe for young users.

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The AI industry has a big Chicken Little problem

Entrepreneur Matt Shumer’s essay, “Something Big Is Happening,” is going mega-viral on X, where it’s been viewed 42 million times and counting.

The piece warns that rapid advancements in the AI industry over the past few weeks threaten to change the world as we know it. Shumer specifically likens the present moment to the weeks and months preceding the COVID-19 pandemic, and says most people won’t hear the warning “until it’s too late.”

We’ve heard warnings like this before from AI doomers, but Shumer wants us to believe that this time the ground really is shifting beneath our feet.

“But it’s time now,” he writes. “Not in an ‘eventually we should talk about this’ way. In a ‘this is happening right now and I need you to understand it’ way.”

Unfortunately for Shumer, we’ve heard warnings like this before. We’ve heard it over, and over, and over, and over, and over, and over, and over. In the long run, some of these predictions will surely come true — a lot of people who are a lot smarter than me certainly believe they will — but I’m not changing my weekend plans to build a bunker.

The AI industry now has a massive Chicken Little problem, which is making it hard to take dire warnings like this too seriously. Because, as I’ve written before, when an AI entrepreneur tells you that AI is a world-changing technology on the order of COVID-19 or the agricultural revolution, you have to take this message for what it really is — a sales pitch.

Don’t make me tap my sign.

Why people are so worried about AI right now

Shumer’s essay claims that the latest generative AI models from OpenAI and Anthropic are already capable of doing much of his job.

“Here’s the thing nobody outside of tech quite understands yet: the reason so many people in the industry are sounding the alarm right now is because this already happened to us. We’re not making predictions. We’re telling you what already occurred in our own jobs, and warning you that you’re next.”

The post clearly struck a nerve on X. Across the political spectrum, high-profile accounts with millions of followers are sharing the post as an urgent warning.

To understand Shumer’s post, you need to understand big concepts like AGI and the Singularity. AGI, or artificial general intelligence, is a hypothetical AI program that “possesses human-like intelligence and can perform any intellectual task that a human can.” The Singularity refers to a threshold at which technology becomes self-improving, allowing it to progress exponentially.

Shumer is correct that there are good reasons to think that progress has been made toward both AGI and the Singularity.

OpenAI’s latest coding model, GPT-5.3-Codex, helped create itself. Anthropic has made similar claims about recent product launches. And there’s no denying that generative AI is now so good at writing code that it’s decimated the job market for entry-level coders.

It is absolutely true that generative AI is progressing rapidly and that it will surely have big impacts on everyday life, the labor market, and the future.

Even so, it’s hard to believe a weather report from Chicken Little. And it’s harder still to believe everything a car salesman tells you about the amazing new convertible that just rolled onto the sales lot.

Indeed, as Shumer’s post went viral, AI skeptics joined the fray.

It’s not time to panic yet

There are a lot of reasons to be skeptical of Shumer’s claims. In the essay, he provides two specific examples of generative AI’s capabilities — its ability to conduct legal reasoning on par with top lawyers, and its ability to create, test, and debug apps.

Let’s look at the app argument first:

I’ll tell the AI: “I want to build this app. Here’s what it should do, here’s roughly what it should look like. Figure out the user flow, the design, all of it.” And it does. It writes tens of thousands of lines of code. Then, and this is the part that would have been unthinkable a year ago, it opens the app itself. It clicks through the buttons. It tests the features. It uses the app the way a person would. If it doesn’t like how something looks or feels, it goes back and changes it, on its own. It iterates, like a developer would, fixing and refining until it’s satisfied. Only once it has decided the app meets its own standards does it come back to me and say: “It’s ready for you to test.” And when I test it, it’s usually perfect.

I’m not exaggerating. That is what my Monday looked like this week.

Is this impressive? Absolutely!

At the same time, it’s a running joke in the tech world that you can already find an app for everything. (“There’s an app for that.”) That means coding models can model their work off tens of thousands of existing applications. Is the world really going to be irrevocably changed because we now have the ability to create new apps more quickly?

Let’s look at the legal claim, where Shumer says that AI is “like having a team of [lawyers] available instantly.” There’s just one problem: Lawyers all over the country are getting censured for actually using AI. A lawyer tracking AI hallucinations in the legal profession found 912 documented cases so far.

It’s hard to swallow warnings about AGI when even the most advanced LLMs are still completely incapable of fact-checking. According to OpenAI’s own documentation, its latest model, GPT-5.2, has a hallucination rate of 10.9 percent. Even when given access to the internet to check its work, it still hallucinates 5.8 percent of the time. Would you trust a person that only hallucinates six percent of the time?

Yes, it’s possible that a rapid leap forward is imminent. But it’s also possible that the AI industry will rapidly reach a point of diminishing returns. And there are good reasons to believe the latter is likely. This week, OpenAI introduced ads into ChatGPT, a tactic it previously called a “last resort.” OpenAI is also rolling out a new “ChatGPT adult” mode to let people engage in erotic roleplay with Chat. That’s hardly the behavior of a company that’s about to unleash AI super-intelligence onto an unsuspecting world.

This article reflects the opinion of the author.


Disclosure: Ziff Davis, Mashable’s parent company, in April 2025 filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.


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See results from over 25 AI models side by side with this game-changing tool

TL;DR: Upgrade your AI workflow with a lifetime subscription to ChatPlayground AI Unlimited Plan, on sale for just $74.97 with code SAVE5 through Feb. 22.


Credit: ChatPlayground AI

If you’re working with AI every day, you know some models have their limitations. You also know how frustrating it can be to hop between different models to get the best results for your prompt. That’s where ChatPlayground AI comes in, offering a convenient one-stop shop to see results from more than 25 different AI models.

Right now, a lifetime subscription to the ChatPlayground AI Unlimited Plan is yours for only $74.97 with code SAVE5, but you’ve got to act fast. This deal only runs through Feb. 22.

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ChatPlayground AI is ready to streamline your AI workflow, giving you one spot to enter prompts and see the results from more than 25 models. See answers from ChatGPT, Gemini, Llama, Deepseek, Perplexity, and more models side-by-side so you can easily determine the best results.

Whether you’re using AI to generate images, code, or just field questions, ChatPlayground AI is a Chrome extension you can access easily. It doesn’t just give you multiple answers; it also helps you work more efficiently with AI through features like prompt engineering, image and PDF chat, and the ability to save past conversations for future reference.

This tool lets you bypass individual monthly subscription fees by bringing all the models together in one place at a one-time, low price. You’ll get unlimited monthly messaging, priority access to new features and future models, and priority customer support when you need it.

Get a lifetime subscription to ChatPlayground AI Unlimited Plan for just $74.97 with code SAVE5 now through Feb. 22.

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Big Salad’s Birthday Sale

big salad discount

big salad discount

This week only, we’re offering 20% off annual subscriptions to Big Salad, our weekly newsletter (and the #1 fashion/beauty publication on Substack). For $4/month, you will get every issue for a year — packed with fun finds, life realizations, and essays on sex, dating, love, marriage, divorce, parenting, and friendship — plus access to our deep archives.

Last Friday, I wrote about a dating realization I had that changed everything (gift link, free for all). The comments were truly incredible, and I felt really moved by the ability to share relationship (and life) highs and lows with women who really get it. We really are all in this together.

Here are a few more issues you may enjoy…

On sex, dating, relationships, and friendship:
The genius advice my therapist gave me when my marriage ended.
What it felt like to have sex for the first time post-divorce.
How do you know if it’s time to get divorced?
Four ways I’ve learned to deepen friendships.
The book that profoundly changed my friend’s sex life.
Reader question: “I want to talk dirty in bed, but I’m nervous.”
Nine habits that are making my 40s my favorite decade.

On fashion and beauty:
How to style a shirt like a Copenhagen girl.
7 things we spotted people wearing in Paris (plus, two magic Paris itineraries).
13 beauty products we always finish.
Do I get botox or filler? Readers asked, and I answered. 🙂
At age 46, I finally figured out my hair.
Gemma’s #1 drugstore beauty find.
Our 13 favorite swimsuits.

And, most of all, amazing life insights from women we love:
Ashley C. Ford on why poverty makes it hard to figure out what you like.
Anne Helen Petersen’s book-filled island cottage.
Three people share how they changed their careers. Then, three more women share!
Brooke Barker’s great conversation starter.
Hunter Harris tells us what movies and shows to watch right now.
Abbey Nova’s jaw-dropping garden makeover.
Natasha Pickowicz wants you to throw yourself a party.
My sister’s parenting hack that I can’t stop thinking about.
Alison Piepmeyer’s amazing wallpaper before-and-after photos.
15 incredible books to read.
Nine ways Kate Baer is coming out to play in her 40s.

big salad

Here’s the discount link for 20% off annual subscriptions, and here’s the Big Salad homepage, if you’d like to check it out. We would love to have you, and thank you so much for your support and readership. Joannaxo

P.S. We also offer 50 comped subscriptions per month for those who’d like to read Big Salad but aren’t in a place to pay for it at the moment. Just email newsletter@cupofjo.com to get on the list. Thank you!

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