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A 20-minute pitch wins Indian startup Pronto backing from Lachy Groom

Lachy Groom, one of Silicon Valley’s most closely watched solo investors, decided to back Indian startup Pronto just 20 minutes into his first meeting with its 24-year-old founder.

The meeting, which took place in February through a mutual connection, led to Groom investing $20 million in Pronto as an extension of its Series B round, valuing the startup at $200 million after the investment — double its valuation just over two months earlier, as TechCrunch had previously reported. The deal came together within weeks, bringing the solo investor on board as the Bengaluru-based startup expands to meet growing demand for on-demand home services in India.

Groom said he was drawn to Pronto’s ambition to build what he called the world’s largest platform for organizing domestic labor, starting with India’s vast and largely unstructured workforce. “The work underneath that is genuinely hard, and most attempts in adjacent categories have struggled with the operational discipline,” he said, adding that Pronto founder Anjali Sardana (pictured above) and her team were operating “at a level I haven’t seen elsewhere in this space.”

Before founding Pronto in 2025, Sardana worked at Bain Capital and venture firm 8VC, where she gained early exposure to investing and high-growth startups. The startup connects households with workers for everyday tasks such as cleaning and basic home services.

The introduction was arranged through Paul Hudson, founder of Glade Brook Capital, who connected Groom and Sardana during her trip to San Francisco earlier this year. Glade Brook has backed startups founded by both: Pronto, which Sardana leads, and Physical Intelligence, where Groom is a co-founder. Hudson and Groom have also backed Indian quick-commerce startup Zepto.

Sardana said Groom’s investment approach is heavily founder-driven. “He indexes two things. One is the founder, and that’s 95% of it. If he loves the founder, then he will invest,” she told TechCrunch, adding that the rest comes down to the scale and potential of the business.

Groom’s bet comes as a clutch of startups in India race to build instant home services platforms, a category that is seeing rapid adoption among urban households as more consumers turn to on-demand help for everyday tasks.

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The opportunity is significant. A recent Bank of America note, reviewed by TechCrunch, estimates the instant home services market in India could grow into a $15 billion to $18 billion industry by the end of the decade, as companies including Pronto, Snabbit, and Urban Company’s InstaHelp compete for share in the fast-growing category.

Competition is intensifying, with heavy capital inflows and aggressive pricing, particularly to attract first-time users. Bank of America estimates that Snabbit and Urban Company’s InstaHelp each account for about 40% of the market, while Pronto has around a 20% share, even as it scales rapidly. The category is expected to remain “burn-heavy” over the next two to three years.

Despite trailing larger rivals, Pronto has been scaling rapidly, growing from around 18,000 bookings a day to 26,000 in just over a month. The startup is focused on driving repeat usage, betting that turning occasional demand into frequent, habit-driven usage will be key to winning the category, with its top 10% of users accounting for about 40% of bookings.

This growth has also brought challenges, particularly in building out supply. Pronto has expanded its network of service workers to 6,500, up from 1,440 in January. But Sardana said demand continues to outpace supply, making forecasting and capacity management key challenges as the startup grows.

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The fax machine is the bottleneck in US healthcare, and VCs are starting to notice

Like many AI companies automating work that humans currently do, Basata will eventually face a harder question about where the line is between augmenting workers and displacing them. For now, the founders say the administrative staff they work with aren’t worried about that; they’re more worried about drowning.
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US defense contractor who sold hacking tools to Russian broker ordered to pay $10M to former employers

Peter Williams, a veteran cybersecurity executive who was the head of the hacking and surveillance tech division of U.S. defense contractor L3Harris, has been ordered to pay $10 million to his former employer. Williams was the central figure in one of the worst leaks of advanced hacking tools in the history of the United States and its closest allies.

On Wednesday, a judge ordered Williams to pay that amount in restitution on top of the $1.3 million he had already been ordered to pay to L3Harris. Williams, a 39-year-old Australian citizen who previously worked in one of Australia’s intelligence agencies, was until last year the general manager of Trenchant. Born out of the acquisition of two sister startups, Trenchant is L3Harris’ division that develops advanced spyware and hacking tools and sells them to the U.S. government and its allies in the Five Eyes intelligence alliance, a coalition of five English-speaking nations that share classified intelligence with one another. In addition to the U.S., the alliance includes Australia, Canada, New Zealand, and the United Kingdom.

Veteran cybersecurity reporter Kim Zetter first reported the new order to pay restitution in her newsletter. 

Williams’ lawyers did not respond to a request for comment.

Last year, Williams was arrested and accused of stealing seven unspecified trade secrets — almost certainly cyber exploits, which is code that hijacks software vulnerabilities, and surveillance technology — from Trenchant and then selling them to Operation Zero. The Russian firm acts as a broker, buying and selling hacking tools, and it says it works exclusively with the Russian government and local companies.

Williams pleaded guilty and was sentenced to more than seven years in prison. 

Williams made $1.3 million selling the trade secrets, which he used to buy luxury watches, a house near Washington, D.C., and family vacations. Trenchant told prosecutors that it suffered losses of up to $35 million due to Williams’ theft. 

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U.S. prosecutors said Williams “betrayed” the United States and its allies by giving Operation Zero, which the U.S. government calls “one of the world’s most nefarious exploit brokers,” tools that could have been used to hack “millions of computers and devices around the world.” 

As TechCrunch previously reported, Williams took advantage of his privileged “full access” to Trenchant’s internal network to siphon the tools out of the company’s offices. After Williams sold the hacking tools to Operation Zero, some of them ended up being used by Russian government spies in Ukraine, and later Chinese cybercriminals, according to former L3Harris employees who recognized the stolen code in cybersecurity research that Google published after investigating the cyberattacks in which those tools were deployed.

Williams also tried to frame one of his employees for the theft.

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Poland says hackers breached water treatment plants, and the US is facing the same threat

Poland’s intelligence service said it detected attacks on five water treatment plants where hackers could have taken control of the industrial equipment inside, including, in the worst case, tampering with the safety of the water supply.

The story is relevant beyond Poland’s borders: U.S. water infrastructure has faced similar threats in recent years. In 2021, a hacker briefly gained access to a water treatment plant in Oldsmar, Florida and attempted to increase the level of sodium hydroxide — a caustic chemical — to dangerous levels. The FBI and the U.S. Cybersecurity and Infrastructure Security Agency have since warned that water utilities remain a soft target for foreign hackers.

On Friday, Poland’s Internal Security Agency, the country’s top intelligence agency, published a report covering the last two years of the agency’s operations and threats the country faced. The report said Polish intelligence thwarted multiple acts of sabotage from Russian government spies and hackers, who targeted military facilities, critical infrastructure (essential systems such as power grids, water supplies, and transportation networks), as well as civilian targets. These attacks, according to the report, may have resulted in fatalities.  

“The most serious challenge remains the sabotage activity against Poland, inspired and organized by Russian intelligence services. This threat was (and is) real and immediate. It requires full mobilization,” read the report.

The report did not specify whether the hackers behind the attacks on the water treatment facilities were Russian government spies. But Poland has recently been the target of several attempts by Russian government hackers to attack its infrastructure, including a failed attempt to bring down the country’s energy grid. That breach was later attributed to poor security controls at the targeted facilities.

Poland’s experience is part of a growing global pattern of attacks on water and energy infrastructure. As recently as last month, a joint advisory from the Cybersecurity and Infrastructure Security Agency, the FBI, the NSA, and several other federal agencies warned that Iranian-backed hackers are actively targeting programmable logic controllers — the industrial computers that run water and energy facilities — at U.S. utilities. The same Iranian hacking group, CyberAv3ngers, previously broke into digital control panels at multiple U.S. water treatment plants in Pennsylvania in 2023, in attacks that federal agencies linked to escalating hostilities in the Middle East.

In other words, the attacks against Poland are not unique, they follow a strategy that the Russian government is applying both in war zones such as Ukraine, as well as against Western countries that it sees as longstanding enemies. The plan, according to Polish intelligence, is to destabilize and weaken the West, and cyberattacks and cyberespionage are just tools in a larger toolkit for Putin’s regime.

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