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Another Amazon sale is upon us. The Big Spring Sale returns for its third year in a row in 2026 and runs from March 25-31.

With new deals dropping all week long, shopping can get pretty overwhelming. We know all too well that it’s easy to get caught up in the sales, indulge in some impulse purchasing, and experience a little buyer’s remorse. No judgment.

As with every major Amazon sale, deals started popping off ahead of the official event kickoff, and there are lots more to come. If you run into some questions or concerns during your shopping journey — from classic cases of buyer’s remorse to damaged packages to Prime membership questions — it’s good to know that you can actually speak to customer service.

Since contacting Amazon can be tricky at times, here are all the ways you can get in touch with customer service for a smoother online shopping experience before, during, and after the Big Spring Sale:

Amazon customer service help page

This is probably the most common and easiest way to look for answers to common queries, such as those about Amazon’s return policies or information about international shipping. The page contains a whole library of questions that users can get answers to, including how to track packages, cancel orders, or start a return. Your most recent purchases will pop up at the top of the page for easy navigation.

To access Amazon’s Customer Service Help Page, go to the website landing page and click on “Customer Service” in the top left of the screen. 

Amazon customer service email

Sometimes customer queries need to be worked through on a case-by-case basis, and the answers on the official website need to be more specific to offer any help to shoppers. In these cases, users can email [email protected] and explain their issues. Remember that contacting Amazon’s customer service via email might not be the best solution if you have an urgent question regarding your purchases, since customers are unlikely to get a prompt response.

Amazon customer service phone number

Need a quicker reply? Call Amazon at 1-888-280-4331. When customers call this number, a bot picks up the phone and eventually connects them to Amazon staff, depending on the type of query that needs to be answered. It’s important to note that customers should have a cell phone number connected to their Amazon account. Customers must enter verification codes that will be messaged to their linked contact information before using this service. In other words, things can get a bit tricky if you’re sharing an account with someone else.

Amazon online chat service

Real-time chatting with Amazon representatives is the most convenient way to get all your questions answered. To use the live chat feature, return to the Customer Service help page and click on “Help with something else.” When the list pops up underneath, choose “something else” once again. Another page opens with a list of more help options. Select “I need help with something else.”

Now you’ve officially entered the chat. Type “Talk to associate” in the chat box. Amazon’s messaging assistant might prompt you to give more info on your issue, which you can, but if you’d rather get to a real person ASAP, you can select “I need more help” from the pre-written responses.

From there, you can choose if you’d prefer to talk via chat or call. If you’re looking for immediate help with a Prime Day purchase — be it due to buyer’s remorse, a damaged package, an address change, etc. — this is your best bet to get your needs met.

For simple questions, Amazon’s AI chat feature (launched in 2024) called “Rufus” can help customers solve some problems and make more informed purchase decisions.

If your questions aren’t that urgent, you can contact Amazon Customer Service at @amazonhelp on X, @amazon on Instagram, and www.facebook.com/Amazon on Facebook.

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In 2023, the internet was ablaze with IKEA’s Varmblixt lamp, aka the viral donut lamp. If you were among the crowd trekking to IKEA, attempting to find the donut lamp in stock, we’ve got some news for you — there’s a new version of the lamp to covet. At CES 2026, IKEA unveiled a smart version of its viral donut lamp. Now you can enjoy the same shape lamp in a whole new array of colors.

As the owner of an OG Varmblixt lamp, I’ve been waiting for the smart version to drop, and it’s finally here. And I got to go hands-on with the new donut lamp to see what it’s all about.

About the IKEA Varmblixt lamp

The OG Varmblixt lamp has the donut design, encased in a warm orange glass shade.
Credit: Samantha Mangino / Mashable

The IKEA Varmblixt lamp first debuted in 2023, designed by Dutch artist Sabine Marcelis. Operating as either a table or wall lamp, the Varmblixt is crafted from orange glass, bringing gorgeous ambient glow to any room.

Differences between the OG and smart Varmblixt lamp

The new Varmblixt lamp has a glowing white light, compared to the warm orange of the original lamp.
Credit: Samantha Mangino / Mashable

With the Varmblixt lamp getting the smart upgrade, it’s a slight departure from the original. The Varmblixt still has the same donut shape and can still be installed as a table or wall lamp. However, unlike the OG, it’s no longer orange. Instead, the updated smart Varmblixt has a matte white glass finish. The color instead comes from the inside with a color-changing bulb. The old Varmblixt has a simple on/off switch, while the new version has a remote to adjust the lamp’s color and brightness. Plus, the smart Varmblixt is a Matter device, meaning it will connect to any smart home hub.

How does the new Varmblixt lamp work?

The new Varmblixt doesn’t look as exciting from the outside with its white base. But once you turn on the lamp, you can adjust the color and brightness with the included remote.

Using the Varmblixt required a bit more trial and error than I anticipated because, as I should have expected, IKEA’s instructions were sparse. You don’t need a smart home hub to operate the Varmblixt, although it will connect to yours if you have one.

In classic IKEA fashion, the remote didn’t come with explanation of its controls.
Credit: Samantha Mangino / Mashable

If you don’t have a smart hub (or even if you do), use the included remote to turn the lamp on or off, adjust the color, and adjust the brightness. IKEA doesn’t provide instructions on which remote buttons do what. Luckily for you, I struggled through some trial-and-error, so you don’t need to.

The remote has two buttons, marked by a large dot and a small dot. To change the lamp’s color, double-click the large or small button. The large button moves you forward through the color wheel, but you can move back if you skip over a color you like, using the small button. To dim the light, hold the small button; to increase the brightness, hold the large button.

You can swap the Varmblixt bases

A cool feature of all Varmblixt lamps is that the base and glass shades are swappable. So, potentially, I could move the smart base to my existing orange shade, a huge boon for smart home aficionados who want to turn on the Varmblixt with their smart home hub.

How does the new Varmblixt look?

While the OG Varmblixt lamp embraced the warm, orange tones, the new smart version is notably cooler. The matte white shade is quite stark and bright, so to warm it up, adjust the color toward orange or red hues.

The full smart Varmblixt color range.
Credit: IKEA

The color palette of the Varmblixt is not as extensive as you’ll find in other smart light bulbs that let you choose from millions of hues. The IKEA colors are preprogrammed and tend to be cooler pastel shades. It’s a definite departure from the warmth of the original Varmblixt. Luckily, if you’re not into the cool pastels, the OG orange lamp is available.

Will I be swapping the new Varmblixt for the old?

While I don’t love the cool tone of the new Varmblixt lamp, I see its potential.
Credit: Samantha Mangino / Mashable

The new smart Varmblixt lamp is a fun progression in the lamp’s lineup, but will I be swapping out my own? Probably not. We’re not big into smart home in my house, so I don’t get the benefit of its Matter connectivity. And while I like the new colors, I still prefer the OG’s warm orange shade that adds an ambient glow to my house. While I could see myself incorporating the new smart Varmblixt elsewhere in my home, it’s not going to take the OG’s spotlight.

Do I think the new light is worth it? Certainly. Especially for those excited about its smart home potential.

Hollywood mourned the deaths of some of its most legendary stars in 2026.

The year started off with Broadway performer and influencer Bret Hanna-Shuford’s death at age 46. At the end of the month, comedy acting icon Catherine O’Hara died at age 71.

In February, Designing Women’s Camilla Carr died at age 83, Dawson’s Creek actor James Van Der Beek died at age 48, Harold and Maude star Bud Cort died at 77, Robert Duvall died at age 95 and actor Eric Dane died at age 53. That same month, Lizzie McGuire actor Robert Carradine‘s family confirmed his death on February 23.

Dallas star Annabel Schofield, former NASCAR driver Chase Pistone, Ghostbusters actress Jennifer Runyon, British actor John Alford, Back to the Future actor Matt Clark, British reality TV star Jordan Wright, Chuck Norris and pro wrestler Dennis “Loverboy” Condrey all died in March.

Scroll down to remember all the stars who died in 2026: